120 thoughts on “About”

1. Nikon D610 + D600
   Having issues tethering to Lightroom 5

   any suggestions?

2. @Inez,

   Lightroom 5 does not support the Nikon D610. You need Lightroom 5.5 or greater.

   Here’s a link to a thread on Adobe’s site about the issue. You will probably find a fix there. There seems to be a few things to try:
   https://forums.adobe.com/thread/1229727

3. Whats the deal with the Case Air system and Sony, can we use this set up with the Sony A lll and the Sony A R lll bodies?? thx

4. Hi Jake, the Case Air currently works only with Nikon and Canon cameras.

5. My images will not auto download into Lightroom

6. Is there a plan to expand the Case Air to work with Sony?!

7. We’d love for Case Air to work with Sony as well!

8. Sorry to hear that Norman, maybe we can help! Please reach out to us at customerservice@tethertools.com.

9. The Case Air Wireless product is very appealing, but in checking the reviews on the Amazon website, I find 31% of the reviews are just ONE star out of five. Comments range from disapproving to nearly violent, “DON’T BUY THIS PRODUCT!!” Most of the complaints have to do with reliability–the units simply do not function for very long.

   If one-third of Case Air buyers are dissatisfied, I’d say you have a problem. Are you working to improve this product?

10. Hi Richard, great question. We’ve done numerous updates to the Case Air app and firmware to help stabilize and improve the user experience. In addition to it being a more solid product since launch, we’re also available via customer support if needed, and if worse comes to worst and you don’t like the product we back it with a 90-day money back return policy.

11. I went to a wedding with a photo booth. It was amazing! I have a Canon 60D and Lightroom CC 2015. What cables do I need to shoot tethered and what else do I need for a full blown photo booth? Ex: c stand

12. Hi. I’ve been using your cables for a couple years, they are great! However I recently bought a USB C cable to connect my Lenovo X1 2018 tablet PC to my 5Div with Capture One and I’m getting terrible crashes on the camera related to connection problems. I also tried same cable with my desktop PC and experienced similar problems. My question is, is it likely it’s a bad cable or an inherent problem with C1 and USB C ? I’m getting another cable on Monday and will test that cable then. Any thoughts, advice would be appreciated. Thanks.

13. I am using CamRanger successfully to tether to either my iPad or iPhone. I have a situation where I would like to use live view with my Nikon D850 but I want to release the shutter on the Nikon, not remotely from the iPad or iPhone. Is this possible?

14. I had a Canon 5D mark IV and now have a nikon D850. It appears to have the same connection for tethering to my mac. Is this true?

15. Hi Wendy, you likely need the TetherBoost Pro — read more about why and what the product is here: https://www.tethertools.com/when-and-why-is-the-tetherboost-necessary/

16. Regarding the Case Remote wireless system:

    Does anyone else have trouble with the thumbnails not rendering?

    I have tried about everything.

    Greg

17. Hello,
    When will (or will not) the Sony a7Rmk3 or a9 or a7mk3 be compatible with the Case Air?

18. We don’t have any current timetable on adding Sony camera support.

19. Which is the correct cable for the Canon 5D Mark IV? What is the cost of it and is it also on sale right now?
    Thank you.

20. Hi Scott, this site should be of help — https://www.tethertools.com/camera/canond-5d-mark-iv/

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